Frequently Asked Questions

Everything you need to know about your Going Hockey apparel and orders.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental USA. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy for apparel?

We offer a 30-day return policy on all unworn, unwashed clothing with original tags attached. Please note that customized jerseys or personalized items are final sale.

How do I know which size to order?

Each product page features a detailed size chart. Our hockey-inspired lifestyle wear generally follows a standard athletic fit, but we recommend sizing up if you prefer a more relaxed, oversized look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

Yes, we partner with manufacturers who adhere to strict fair labor standards and prioritize high-quality, sustainable materials to ensure our gear lasts season after season.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.